The company says that once it receives your watch, it will issue a refund of $299, which was the typical retail price when sold. These incidents are very rare and this voluntary recall does not impact other Fitbit smartwatches or trackers. We received a very limited number of injury reports – the totals in the CPSC announcement represent less than 0.01% of units sold – of the battery in Fitbit Ionic smartwatches overheating, posing a burn hazard. Fitbit is printed on the front of the Ionic Smartwatch Ĭonsumers should immediately stop using the recalled Ionic smartwatches and contact Fitbit to receive pre-paid packaging to return the device.įitbit told us that the recall doesn’t affect any other models.Ĭustomer safety is always Fitbit’s top priority and out of an abundance of caution, we are conducting a voluntary recall of Fitbit Ionic smartwatches.

For the Ionic device, the model number (FB503) is on the back of the device near where the band attaches. Only the following models and colors are included in this recall. The smartwatch tracks activity, heart rate, and sleep. The watches were sold in slate blue/burnt orange, charcoal/smoke gray, blue gray/silver gray, and a special edition co-branded with Adidas in ink blue/silver gray.

It was sold with a polyurethane band and has a 1.4-inch color LCD screen. This recall only involves the Fitbit Ionic Smartwatch. The announcement was made by the US Consumer Product Safety Commission. These incidents are very rare and this voluntary recall does not impact other Fitbit smartwatches or trackers.”Ī Fitbit Ionic smartwatch recall has been announced today after multiple reports of the device overheating and causing burn injuries to owners… We received a very limited number of injury reports – the totals in the CPSC announcement represent less than 0.01% of units sold – of the battery in Fitbit Ionic smartwatches overheating, posing a burn hazard. “Customer safety is always Fitbit’s top priority and out of an abundance of caution, we are conducting a voluntary recall of Fitbit Ionic smartwatches. Update: In a statement to 9to5Mac, a Fitbit spokesperson said:

Fb503 fitbit